Trade Terms and Conditions
Sample Pack for New Stockists
We offer a Sample Pack for retailers who want to see product quality before placing a full order. The sample pack includes:
- 1 x pack of 6 greeting cards (all cards in the pack are the same design)
- 1 x A3 art print
- Price: £15
You’ll receive a £15 discount code, redeemable against your first wholesale order within 30 days, so the sample pack is essentially free if you choose to place a wholesale order with us.
Ordering & Payments
- Minimum order value: £75
- Shipping: £10 flat rate on orders under £150; free shipping over £150
- Payment terms:
– First order: Pro-forma (payment required before dispatch)
– Approved stockists: 30-day payment terms - Late payments on Pro-Forma Invoices: Interest may be charged on overdue invoices at 4% above the Bank of England base rate, accruing daily, plus debt-recovery costs.
Delivery & Lead Times
- Standard lead time: 5–7 working days.
- All orders ship via overnight UK mainland delivery once printed.
- Lead times may extend during peak seasons.
Pack Sizes & Minimums
- Greeting Cards
– Sold in packs of 6
– Each pack contains 6 of the same design - A4 Prints
– Sold in pairs
– Each pair contains 2 of the same design - A3 Prints
– No pack size
– A3 prints can be ordered individually (1 per design, minimum 1)
Returns & Cancellations
- Please inspect items upon delivery.
- Any misprints, damage, or missing items must be reported within 14 days of delivery.
- No returns or exchanges for unsold stock, change of mind, or ordering errors.
- After 14 days, items are no longer eligible for replacement or refund.
- Once an order has been placed with our UK printing partner, cancellation is not possible.
Sales Channels
- Products may be sold in-store only.
- Online resale is not permitted without prior written approval.
Copyright & Intellectual Property
- All artwork, designs, and related intellectual property remain the exclusive property of Fox & Velvet.
- Products and artwork may not be reproduced, copied, edited, or used for any other purpose without written consent.
- Retailers may post photos of the products on social media as long as Fox & Velvet is clearly credited/tagged.
- Digital files or scans of the artwork may not be shared or uploaded.